Connect Tablet Front/Back Camera Not Working – Intel AVStream Camera – Error code: 0xA00F4243(0xC00D3704)

I bought a cheap (£39.99) Connect 8″ Tablet with Windows 10 from eBuyer. It’s pretty good considering the price.
One problem i have had, when switching between front and back cameras, is getting the following message…

Close other apps
It looks as though another app is already using the camera.
If you need it, heres the error code: 0xA00F4243(0xC00D3704)

After much searching online and reinstalling the camera/driver not solving the issue, there are two ways to get this to work:

Method 1: Install Windows 10 Anniversary Update…

Visit this URL on the device:

Click [Update Now]

Method 2: A basic workaround…

  1. Hold down the windows button and tap the power button (This is the same as holding Ctrl + Alt + Delete) (home button on other devices)
  2. Tap the [Cancel] button.
  3. BOOM! camera works!

Note: You will have to do this each time you switch…Annoying but at least it works without updating!

I believe it does this because the camera app itself is the “other app” mentioned in the error message. As the camera is already in use it fails to switch.

Performing Win + PWR (ctrl+alt+del) stops the current camera and allows it to switch.

Updating to the latest version of Windows 10 fixes the camera app issue.

If you had this problem and it helped you out please tweet or comment below stating the Tablet/Phone model you had the issue with hopefully it will help someone else.

Also if you’re feeling generous you can buy me a coffee via PayPal at or using the link in the sidebar.

Printer goes offline randomly in Windows Vista, 7, 8, 10 and Server 2003, 2008, 2012

In our office users were complaining of printers randomly going offline even though other users’ computers on the same network were able to print just fine. Usually they would just reboot the PC or disconnect from ethernet and connect to the office wifi instead and it would start working again.

After much exploring of network and IP related settings the solution actually turned out to be ridiculously simple!

Windows Vista and all versions of windows thereafter automatically enable SNMP for networked printers, and if there’s no response to an SNMP message then it stupidly assumes that the printer is offline.
If you didn’t know,  SNMP (Simple Network Management Protocol) is used to get info from network devices (such as printers, switches, routers, servers etc).
Many network printers support SNMP and will happily reply to SNMP requests. In this scenario i discovered that some do not.

Our printers are all reasonably old Brother HL53250DN or HP CP2015 devices (or similar) which seem to have difficulty with SNMP. Essentially Windows will report the printer as offline randomly because it has just tried to get a response via SNMP with no luck.

The easy fix is to just ask Windows politely to not use SNMP to detect printer status.

1. Right-click on the printer in the Printers window
2. Choose the Ports tab
3. Select “Configure Port”
4. Untick the checkbox “SNMP Status Enable”
The printer should then start showing as online again.

This fix has worked on many versions of Windows on the various PCs, laptops and servers in our offices.

Windows Vista
Windows 7
Windows 8
Windows 8.1
Windows 10
Windows Server 2003
Windows Server 2008
Windows Server 2012

If you tried the steps above but the issue presents itself again then you may be able to edit the registry (if you’re comfortable to do so)

To do this…
1. goto HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print
2. Add new DWORD “SNMPLegacy” with value of 1 and restart the PC/Server (if safe to do so)

The issue can occur even if the printer does support SNMP but a firewall or network setting is getting in the way. This happened in one of our other buildings using an older router setup.

If you had this problem and it helped you out please tweet or comment below stating the Windows version and printer model you had the issue with.

Also if you’re feeling generous buy me a coffee via PayPal at or using the link in the sidebar.

Pin .bat Batch File or Shortcut to Start Menu / Taskbar with Custom Icon – Windows 7, 8 & 10

So you want to pin a batch file or shortcut with a custom icon to the start menu / taskbar in Windows 7, 8 and 10?

Easily add a batch file (.bat) to the taskbar by following these steps:

1. Rename your .bat or .cmd file extension to .exe
2. Right click the newly renamed .exe file and select pin to taskbar
3. Rename the file extension back to .bat or .cmd
4. Shift+right click the newly pinned .exe taskbar icon and choose properties
5. Change the file extension from .exe to .bat or .cmd and change the icon as needed. (for lots of system icons here use the path: “%SystemRoot%\system32\SHELL32.dll”)
6. The shortcut will work immediately you’ll need to reboot or just kill explorer.exe in task manager and re-run it to update/refresh the icon if you changed it.

I use the method above to launch .vbs scripts from the taskbar.
Here’s how to create a .bat file to run vbs scripts…

Open notepad to create a blank text file and add one of the following lines
wscript.exe yourscript.vbs (wscript just runs the vbs as a Windows process)
cscript.exe yourscript.vbs (cscript runs the vbs in a command/console window)
then save the text file as a .bat file in the same folder as the .vbs script file.

If this blog post has helped you please feel free to say thanks by clicking “Buy Me a Coffee” PayPal Donate button in the sidebar (down the bottom on mobiles)
or via

HP CP2025 misprint and cleaning when printing multiple pages

Been struggling for a while with an HP CP2025 colour laser printer.

Essentially the CP2025 would print single pages perfectly fine.
However, but when trying to print multiple page documents or multiple copies of the same file, the CP2015 would give a “Misprint” Error and then require the user to tap the OK button to continue.

It appears that some HP CP2025 models have some sort of defect in the paper pickup roller for paper tray 2.
This defect causes a slight delay/hesitation when loading the paper which causes it to go slightly out of alignment, the printer responds to this mis-alignment by automatically going through a cleaning cycle.
As this misfeed happens on the first printed side it spits the paper out without printing side 2 and requires the user to press OK to continue.

If all trays have the problem…

These settings need to be changed only in printers using the webpage (type the printer’s IP address into your browser) ToolboxFX or EWS utility.
(Note: Leave the OS printer driver / printer properties with default settings.)


Screenshot of the webpage

In System Tab and Paper Handling:
Default Paper Size: A4 or Letter
Default Paper Type: Plain
Manual Feed: Off
Tray 1 Size: Any Size
Tray 1 Type: Any Type
Tray 2 Size: A4 or Letter
Tray 2 Type: Heavy 111-130g
Tray 3 Size: A4 or Letter
Tray 3 Type: Heavy 111-130g

Remember to click the [Apply] button!

Note: Tray 2 and Tray 3 availability will differ based on Models.

When I just changed “Tray 2 Size” and “Tray 2 Type” my CP2025 started printing properly again

If this helped you out or even saved you buying a new printer out of frustration tweet me @AlanHart to let me know and click the “Buy me a Coffee” button below to say thanks.

A few other thing to try if the above doesn’t work…

McAfee Total Protection: As a service virus scan won’t update – McAfee Un-Install Cleanup

The other day I came across a problem while when installing  McAfee Total Protection “as-a-service”  ( on a laptop which had a free trial version of McAfee pre-installed.

Once installed, the Virus scan part of McAfee as a service would say it was  downloading  the latest definitions but would never complete.

The taskbar status icon was grey and would stay greyed out (it’s supposed to be red if all is ok).

After much digging and google searching I came across quite a few methods to try and fix this but none seemed to work.

Here are the steps I took to fix this issue…

McAfee Total Protection Clean Install Procedure…

Follow all of the steps below to fix the issue.

NOTE: Ignore if ANY of the trouble shooting steps below end in failure and continue to proceed with them all in order…

Uninstallation / Cleanup:

1. Log on to your security center at

2. Click on the “Utilities” tab-> select the sub tab “Migration & Optimization“.

3. Under the Cleanup Utility –> select the Download option.

4. Download and save it to the desktop then run the downloaded .exe file to uninstall.

5. Delete all entries from Start->Run->temp (usually “C:\windows\temp” depending on how your OS was installed)  – Select all the files and folders and delete them (Ignore any files that you can’t delete)

6. Delete all entries from start->Run->%temp% (This is the user’s temp folder e.g. “C:\Users\Username\AppData\Local\Temp”) – Select all the files and folder under that and delete. (Ignore any files that you can’t delete)

7. Reboot the computer.

BEFORE YOU CONTINUE…  Reset the Windows firewall to default and then disable the windows firewall before you start the installation.

Installation :

To install the updates for the Total Protection Service, use the Silent installation method.

1. Open the webpage and login with your details.

2. Click on “Utilities” at the top

3. Under the “Installation” tab, select the second option “Silent installation” to download.

4. save the vssetup.exe file to your c: drive.

5. Now click Start –> type cmd.exe into the search field.

6. Then right-click on cmd.exe and click “Run as administrator” to open the command prompt in admin mode.

7. Type cd\ (and hit the enter key)

6.Type or copy this command and paste

VSSETUP.EXE /CK=012345678901234567890123 /P=VFB

You must put YOUR company key in the above command (replace the numbers after CK=) and then run the command (hit enter).

The letter after the “P” parameter, V is the virus scan, F is the firewall and B the browser protection. If you want to install all these features leave the command as it is. if you don’t want a particualr feature installed you need to remove the letter (V, F or B) from the above command.

Run a complete update from the M shield icon (right click) after the install is done with the above method.

I hope this helps you out.
If it works for you tweet me to say thanks or


VBS Option Box – Simple VBScript MsgBox / Dialog Box with Options

I needed to create a basic script to execute a user selected routine but needed a simple way to capture the users choice. Like a MsgBox but with multiple options.
Here’s some nice simple code for a VBScript Option Box in case you want to do the same.

First we create a very basic HTML file which will act as the dialog box. (the options and buttons)…

<TITLE>Make a selection</TITLE>
<SCRIPT language="VBScript">

Sub OKClick
If MenuOption(0).Checked Then
ChosenOption.Value = "Option 1"
End If
If MenuOption(1).Checked Then
ChosenOption.Value = "Option 2"
End If
If MenuOption(2).Checked Then
ChosenOption.Value = "Option 3"
End If
End Sub

Sub CancelClick
ChosenOption.Value = "Cancelled"
End Sub

<B>Please select an option:</B><P>
<input type="radio" name="MenuOption" checked="true">Option 1<BR>
<input type="radio" name="MenuOption">Option 2<BR>
<input type="radio" name="MenuOption">Option 3
<input type="Button" value="OK" onClick="OKClick()">
<input type="Button" value="Cancel" onClick="CancelClick()">
<input type="hidden" name="ChosenOption">


The hidden input above is used to store the users chosen option.
The VBScript below, opens the HTML file and loops while waiting for this chosen option value to change.
When this chosen option value changes the VBScript captures this chosen option in a variable so it knows what the user selected.

Set objExplorer = CreateObject("InternetExplorer.Application")

objExplorer.Navigate "file:///C:\Script\option.htm"
objExplorer.ToolBar = 0
objExplorer.StatusBar = 0
objExplorer.Width = 400
objExplorer.Height = 230
objExplorer.Visible = 1

Do While (objExplorer.Document.All.ChosenOption.Value = "")
Wscript.Sleep 250

strSelection = objExplorer.Document.All.ChosenOption.Value


Wscript.Sleep 250

Select Case strSelection
Case "Option 1"
Wscript.Echo "You selected Option 1."
Case "Option 2"
Wscript.Echo "You selected Option 2."
Case "Option 3"
Wscript.Echo "You selected Option 3."
Case "Cancelled"
End Select

Of course, instead of echoing the selected option you would put the code you want to run under each case.

This is a nice flexible solution allowing you to easily add/remove options.

You can do away with the OK button and, in the HTML, add onClick="OKClick()" to the radio button elements, so the user only needs to click once on the option they want.

If this info helps you out, tweet me to say thanks or

Because I’m so nice you can download the VBS and HTML files in this handy VBS Option Box Script Zip(851 bytes)
Note: make sure to put the HTML file in "C:\Script\" to test. (Or change the line in the .VBS file pointing to the location of the HTML file.

Dreamweaver CS3 won’t start in Windows 7

I’m still using Dreamweaver CS3 for some web stuff. It does all I need it to do, or at least it did until it suddenly just decided to not load anymore!

I tried rebooting, tried running as admin, tried running in compatibility mode etc.
Finally I found that there now appears to be a some kind of issue with Windows Aero, on my laptop at least.
So, after much frustration I finally got it to work.

If your Dreamweaver CS3 has stopped loading in Windows 7 you can get it to work by just changing these settings …

1. Right click the Dreamweaver shortcut and then click “Properties”.
2. Click the “Compatability” tab.
3. Under the “Settings” section:
Tick “Disable visual themes” and “Disable desktop composition”
(It does seem to work without ticking “Disable visual themes”, but a couple of times it didn’t start so I left mine ticked just in case.)

You’ll notice that you lose your nice aero transparency / colours etc but at least you can now use Dreamweaver CS3 on Windows 7 again!

You could disable Windows Aero completely, or just the Aero Peek feature, but seems overkill to change the entire OS appearance just for the sake of one misbehaving application.

If this helped you please tweet me (@alanhart) or comment below to let me know!

Netflix move display to second monitor – Windows 8 Metro UI

Move the Netflix Windows 8 App (and any other MetroUI application) to your second monitor.

You can use these basic Win 8 keyboard shortcuts to toggle which monitor Netflix appears on…

Windows Key + PgUp (Move Tiles to the Left)
Windows Key + PgDown (Move Tiles to the Right)

Easy as pie!

If this little tip has helped you, please share\tweet this and mention me (@alanhart)

Security Centre Could Not Change Automatic Update Settings – Windows XP

Had a very annoying problem with Automatic Update & Security Centre on Windows XP earlier today.

Had the red icon warning that automatic updates were turned off. Clicked the icon which opens Windows Security Centre tried to enable Automatic Updates but wouldn’t work instead it gave me a lovely message stating

“Security Centre Could Not Change Automatic Update Settings”

… very helpful!

I found out that somehow Windows XP had gone a little screwy on the Windows Update side of things and more importantly i found out how to get Windows Update & Security Centre talking nicely to each other.

Here’s how I fixed this problem:

Click Start, select Run  (or hold WinKey + R) and type:

regsvr32 wuapi.dll

Press enter after this and wait for the success message

“DllRegisterServer in filename.dll succeeded”

Then do the same for all the files below:

regsvr32 wuaueng.dll
regsvr32 atl.dll
regsvr32 wucltui.dll
regsvr32 wups.dll

Hope this helps you. If it does give me a tweet and let me know :)
If not, i guess it’s back to Google for you!


Note: There may be another reason for this…

If, when visiting the Windows Update website and searching for available updates, you see the 0x8007043B error

This error may occur if WUAUSERV and BITS services are not configured correctly in the windows registry.
See Microsoft article here:

iTunes – You do not have enough access privileges for this operation

Just synced my iPhone to iTunes after purchasing an album, but it failed syncing the newly purchased album with the error:

“You do not have enough access privileges for this operation”

To fix this problem (I’m using Windows 7, so you might need to do this slightly differently if you’re not)…

1. Open iTunes
2. Click "Edit" in the top menu bar
3. Click "Preferences"
4. Click the "Advanced" icon
5. Highlight and copy (Ctrl+C) the iTunes Media folder location
6. Open My Computer, click in the address bar, paste (Ctrl+V) the folder location and hit enter
7. Right-click and click properties and make absolutely sure you have write permissions (NOT READ ONLY) and apply to subfolders & files .


If this post helps you please share it with others or tweet me to say thanks :)