Monthly Archive: April 2019


Outlook imap send/receive – folder sync taking ages?

Is outlook taking forever when doing imap send/receive or synchronizing subscribed imap folders?

I had the same problem when trying to connect to imap using gmail accounts.
Here’s how I resolved the issue..

In outlook…

  1. Navigate to File >> Options >> Advanced
  2. Scroll down to the “Send and receive” heading
  3. Click on the “Send/Receive…” button on the right.
  4. On the right hand side of the send/receive groups window that opens click on the “Edit…” button.
  5. Un-check “Get folder unread count for subscribed folders”
  6. Under “Receive mail items”, select the option “Use the custom behavior defined below”
  7. In the “Folder Options” list below that displays your imap folders just select inbox and leave the others unchecked.
  8. Click “OK” and then exit out of options.

Now do a send/receive to test if it is now working a bit quicker. Hopefully it is and your imap speed issues are sorted!

If this helps you out please feel free to say thanks by clicking “Buy Me a Coffee” PayPal button in the sidebar (down the bottom on mobiles) or via https://www.paypal.me/AlanHart

Thank You.

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