I’ve been getting automatic calls from Callvalue every 2 weeks on my work phone (not a public number) for quite some time. It’s been starting to get to me, so i looked it up on the net only to find no reference to any company called CallValue.
If you are also receiving these calls regularly press 2 to speak to an operator. then you can ask to have your number removed.
The last time I managed to speak to an “operator”, please note that I dont like taking out my anger on the people at the receiving end becuase in most cases it’s not their fault and not very productive, so i tried to get some info out of him. He told me that they were in Brighton, and that they worked for this Callvalue company, and not a third party marketing company. He didn’t seem very knowledgeable about the company but he’d assured me that I wasn’t on the list anymore.
I managed to get through to them a few weeks ago, and I asked to be taken off their list (again), however i’m still receiving these automated calls.
some useful information from the TPS site.
8. Will registering with TPS reduce the receipt of recorded messages?
No. Organisations that use recorded phone message to try and sell or promote their products or business have to comply with the http://www.informationcommissioner.gov.uk Privacy and Electronic Communications (EC Directive) Regulations 2003.
These say that marketers who leave recorded phone messages must obtain the prior consent of the subscriber before they can make that call. Where a subscriber receives a recorded phone message they haven’t agreed to there may have been a breach of the regulations.
If you are receiving recorded messages and have not given prior permission, you can complain directly to the Information Commissioner’s Office (ICO).
more interesting info:…
http://www.ico.gov.uk/upload/documen…3.1_081007.pdf
Specifically the following excerpt:…
“How do I stop unsolicited automated calls?
Contact the marketer and tell them to stop. They are legally obliged to provide you with their contact details in their marketing message. They are also legally obliged to stop calling you when you ask them to.”
The interesting thing is that they are legally obliged to provide you with their contact details in their marketing message. In the CallValue marketing message, they only say “press 2 now” i wouldn’t exactly call that “contact details”
Just thought i’d put this out there in case it helps anyone else who was still trying to get them to stop… as it appears that they’re not following ICO regulations.
I’m curious to see if anyone else has been getting these calls or is it just me?
What you may have searched for: CallValue , Call-Value, Call Value, CallValue-UK, Automatic marketing message.
Hey – I keep getting someone ringing my mobile and because it was a number I don’t know – I hit “ignore” and I’ve done this for a week now. I never speak to them nor do I wish to. I ‘googled’ the number which is how I wound up here….
02920 368 760 – is the number that keeps calling.
Unless they’re calling to give me 10 grand, I am simply not interested in anything they have to say.
They can call all they want I’ll keep ignoring.
I have no voicemail so it’s no skin off my nose…
I half-wondered if it’s because my contract on my mobile is up next month and so someone wants me to move to some other network but maybe it’s not that, eh?
Whatever… :)
Thea
I have had as many as 4 of these messages in a day. I have recently ‘pressed 2’ and asked to be removed from list. Time will tell!
I suspect these are the same people as the messages about ‘reclaiming £19k bank charges’.
Just received the same call. I didn’t press ‘2’ but came online to see if I could find any reference.
Thanks for posting.
Cheers,
Luke